Privacy Policy

Last Updated: 01st November 2025

Paynxt ("we", "our", "us") is committed to protecting business information and maintaining strong data security practices.

1. Nature of Services

Paynxt operates strictly as a technology service provider that enables businesses to initiate payouts through licensed banking and financial institution partners.

Paynxt does not collect, hold, or process customer funds. All financial transactions occur directly between bank accounts via regulated institutions.

2. Information We Collect

• Business registration details
• GSTIN, PAN, and statutory documents
• Authorized signatory information
• Business bank details for verification
• Contact information
• Transaction metadata
• Technical/device data

We do NOT store sensitive banking credentials such as OTPs or internet banking passwords.

3. How We Use Information

• Business onboarding and verification
• Regulatory compliance support
• Platform functionality
• Transaction reporting
• Risk monitoring
• Customer support
• Service improvements

4. Data Security

We implement industry-standard safeguards including encrypted transmission, secure infrastructure, and restricted access controls.

However, no electronic system is completely secure.

5. Data Sharing

We may share information only when necessary with:

• Licensed banking partners
• Identity verification providers
• Regulatory authorities (when required)
• Technology vendors under confidentiality obligations

We do not sell customer data.

6. Data Retention

Data is retained only as long as necessary for contractual, regulatory, and legitimate business purposes.

7. Eligibility

Paynxt services are available exclusively to registered businesses and organizations. We do not knowingly provide services for personal use.

8. Your Responsibilities

• Provide accurate information
• Maintain credential security
• Use the platform lawfully

9. Policy Updates

We may update this policy periodically. Continued use of the platform constitutes acceptance.

10. Contact

Email: compliance@paynxtwb.com

Registered Office:
NIL, NIL, SITALKUCHI ROAD, JORPATKI BAZAR, Cooch Behar, West Bengal, 736146
India